Shipping policy

Effective Date: February 14, 2026

At Gold Gold Gold, each piece is crafted in solid precious materials and prepared with care before it leaves our studio. Below you’ll find details about how we process and ship orders.

Order Processing

Many of our pieces are made to order.

In-stock items typically ship within 3–5 business days.

Made-to-order pieces typically ship within 15-30 business days.

Custom or special orders may require additional production time.

Production timelines are estimates and may vary depending on demand and material availability.

You will receive a confirmation email once your order has shipped.

Shipping Rates

We use Shopify’s real-time carrier calculations to determine shipping costs at checkout.

Shipping rates are based on:

Package weight

Destination

Carrier rates

Selected delivery speed

You will see all available shipping options and exact costs before completing your purchase.

We do not mark up shipping rates.

Domestic Shipping (United States)

Orders are shipped via USPS, UPS, or other insured carriers depending on value and destination.

All fine jewelry orders are:

Fully insured

Trackable

Securely packaged

Signature confirmation may be required for high-value shipments.

Delivery timelines shown at checkout are carrier estimates and are not guaranteed.

International Shipping

We ship internationally to select countries.

International customers are responsible for:

Customs duties

Import taxes

VAT

Brokerage fees

These fees are not included in your checkout total and are determined by your local customs authority.

We are not responsible for delays due to customs processing.

Address Accuracy

Please ensure your shipping address is correct at checkout.

Gold Gold Gold is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at [Insert Email] and we will do our best to update it before shipment.

Lost or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is outside our control. However, we will assist in filing claims or tracking investigations if needed.

If your package appears lost, please contact us within 7 days of the expected delivery date.

Shipping Insurance

All high-value orders are shipped with insurance coverage equal to the purchase value. If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the packaging and contents.

Refused or Undeliverable Packages

If a package is refused or returned due to failed delivery attempts, the customer is responsible for:

Original shipping costs

Return shipping fees

Any additional reshipment charges

Questions

For shipping-related questions, please contact:

Gold Gold Gold
contact@goldx3.com